Island View House, Glencoe

At first I thought that it wasnt quite like the picture. Then discovered it was SO MUCH MORE! It was very deceiving! We stayed in THE island View house. It was huge on the inside. There were 6 of us and it was completely spacious and comfortable! Clean! We were at the Steak and Lobster Bistro and everything was EXCELLENT from the appetizers through the desserts. I would highly recommend this place.

This was a birthday treat, our friends arrived before us to collect keys and was told the invoice had not been paid in full which was not the case, this did upset me but thankfully it was rectified. The house is in a great setting for walking, the bedrooms have lovely comfy beds, sitting room nice for gathering but kitchen can only sit 6 for eating so had to squeeze round for meal times. Overall lovely house could do with a spring clean, dusty skirting boards and cobwebs. Not sure when oven was last cleaned? The patio doors definitely need fixing as they do not lock so for insurance purposes and safety not sure this should be allowed.

This home is clean and well presented with lovely big kitchen, plenty hand and bath towels etc but sadly the servicing and other aspects were very poor. There were insufficient cooking dishes for a party of ten, one tea towel, no garlic press, no potato peeler. On request we were promised the tea towels but after two days none were provided and I had to ask again and then two more were provided. Biggest issue was that the patio door leading to the hot tub was stuck fast and we had to trek round from the back door on stones to get there. This was so inconvenient and way below what we expected. We were told a joiner would come to fix it?. None did and it was clear to us this was not a recent fault. The hot tub itself was a good temperature but got dirty very quickly as it is positioned directly below shrubs! The maintenance was sporadic and we doubt if it had the daily care it needed. As for te sauna mentioned, well it is shared with the glencoe inn, so not private as is implied in the blurb about the property. Staff were very courteous and appeared interested in hearing of our complaints but sadly did little to remedy the issues. For this reason we would not recommend this house. Such a shame as we are loyal customers to Crerar and use their Isle of Mull hotel regularly and expected the same standards. We had paid ?3500 for a week for ten of us ( peak season at start of Scottish school summer holidays) so they gave us 10% back as way of apology but it doesn?t change our frustration. Not what a holiday is for! Please Crerar ?. sort this out asap or it will not be worth your investment in the place!

The property is supposed to sleep 10, we originally booked for 9. 3 people had to drop out but this was fortunate as it would have been extremely difficult for 7 to have shared the only other bathroom, apart from the ensuite. We could not all have eaten at the dining table and there wasn't enough cutlery. No teaspoons or bottle opener. Very comfortable beds and bedding but the pillows weren't. Loads of towels but no tea towels. I paid nearly 4,000 for this week and don't feel the quality of the accommodation was value for money. We enjoyed our week but have stayed in many Airbnbs in this country and abroad and feel the standard was much higher in their accommodation. The cover was left off the outside cushions so they were soaked when we arrived. We left them out to dry and put them back under cover properly for the next visitors. The sliding door didn't open which meant we couldn't fully enjoy the lounge and had to trek though the kitchen and around the side to get to the hot tub. The place was generally a bit tired and didn't feel luxurious. Quite disappointed really and feel a bit ripped off.

The holiday house was very well equipped with all that was needed. The road adjacent to the hot tub and front of the house was quite busy felt that the hot tub would have been a bit more private if it had a higher fence just where the hot tub was situated. Very comfortable and lovely house we had a family gathering and would recommend a stay the area is of great beauty and scenery beautiful. Recommend taking repellent for insects ie midges they really were the only nuisance in June.

Lovely property. also great to be so close to a wonderful hotel restaurant and pizza!

Lovely property with hot tub and sauna, only we werent advised that we had to book to use the sauna. Other than that this is a great property and we had a fantastic stay.